At ZenGarden Works, we understand that your personal health information is deeply private and sensitive. This Privacy Policy explains how we collect, use, protect, and share information about you when you use our nutrition planning services, website, and related offerings.
Last Updated: January 1, 2025
Effective Date: January 1, 2025
Information We Collect
Personal Information You Provide
When you register for our services or contact us, we may collect personal information that you voluntarily provide, including your name, email address, age, dietary preferences, health goals, and any specific nutritional requirements or restrictions you choose to share with us.
We also collect information about your wellness goals, lifestyle preferences, garden experience, and feedback about our meal planning recommendations to better personalize your experience and improve our services.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and how you interact with our site. This includes your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and access times.
We use cookies and similar technologies to collect this information and enhance your browsing experience. You can control cookie settings through your browser preferences, though some site features may not function properly if cookies are disabled.
Health and Wellness Information
With your explicit consent, we may collect health-related information relevant to nutrition planning, such as dietary restrictions, food allergies, nutritional goals, and general wellness objectives. We treat all health information with the highest level of confidentiality and security.
How We Use Your Information
Service Delivery and Personalization
We use your personal information primarily to provide, maintain, and improve our nutrition planning services. This includes creating personalized meal recommendations, developing seasonal eating guides, and offering gardening suggestions tailored to your preferences and requirements.
Communication and Support
We use your contact information to communicate with you about our services, respond to your inquiries, provide customer support, and send you important updates about your account or changes to our policies.
Research and Development
With your consent, we may use aggregated and anonymized data to conduct research on nutrition trends, develop new service features, and improve our understanding of holistic wellness practices for mature adults.
Legal and Safety Compliance
We may use your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to protect the rights, property, or safety of ZenGarden Works, our users, or the public.
Information Sharing and Disclosure
Service Providers and Partners
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you. These partners are bound by strict confidentiality agreements and are only permitted to use your information for the specific purposes we authorize.
Professional Consultations
With your explicit consent, we may share relevant information with qualified nutrition professionals, certified wellness coaches, or horticultural therapists within our network to provide you with comprehensive guidance and support.
Legal Requirements and Safety
We may disclose your information if required by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate potential violations of our terms of service.
Data Security and Protection
We implement comprehensive security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encrypted data transmission, secure server infrastructure, access controls, and regular security assessments.
All personal health information is encrypted both in transit and at rest using industry-standard encryption protocols. We limit access to your personal information to employees and contractors who need it to provide our services and who are bound by confidentiality obligations.
While we strive to use commercially acceptable means to protect your information, please remember that no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.
Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information at any time. You may review and modify your profile information, dietary preferences, and communication settings through your account dashboard or by contacting us directly.
Data Portability and Deletion
Upon request, we can provide you with a copy of your personal information in a structured, machine-readable format. You also have the right to request deletion of your personal information, subject to legal and legitimate business requirements.
Communication Preferences
You can opt out of promotional communications at any time by using the unsubscribe link in our emails or by updating your communication preferences in your account settings. Please note that you may continue to receive transactional or service-related communications.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, if you have an account with us, by sending you an email notification.
Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this policy regularly to stay informed about how we protect your information.